Frequently Asked Questions

Question:

I am a current member, how do I get a password to the new website?

Answer:

Go to Forgot Password page and enter in the email andress that we have on file and click the submit button.  You will receive an email in a couple of minutes with a link, click the link and enter in your new password.



Question: Can I pay my membership dues with a check?
Answer:

We prefer that you pay for membership and events online with a credit card.  If you wish to pay by check, update your membership information online and select manual as the payment type.  An email invoice will be generated, please print a copy of this invoice and mail your check made out to 'NEC-SFPE' to the address on the bottom of this page.  Please allow 4 to 6 weeks for the treasurer to process your payment.


Question:

How do I update my contact information?

Answer:

On the left side of the page enter your email address and password, then click the login button.  Once logged in, click the 'View Profile' link on the left side of the page.  On the next page, click the 'Edit Profile' button at the top of the page.  When you have updated your contact information, click the 'Publish' button.


Question:

How do I renew my membership?

Answer:

On the left side of the page enter your email address and password, then click the login button.  Once logged in, click the 'View Profile' link on the left side of the page.  On the next page, click the 'Renew until...' button on the middle right of the page. Continue to follow through the screens and enter your credit card information.


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New England Chapter of the Society of Fire Protection Engineers

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